Technical Help

	What are my Computer/system requirements?
	How about Technical Support?
	How do I access my courses?
	Why might I have problems accessing a course?
	How do I change my e-mail / MyNSCC account password?
	How do I access my new NSCC e-mail account?
	How do I access the "MyNSCC" site?
Q -	What are my Computer/system requirements?
A -	You will find information on what your computer/system requirements are at onlinelearning.nscc.ca/support/require/#system
Q -	How about Technical Support?
A -	For technical support please contact us at .
Q -	How do I access my courses?
A -	Your courses are offered using a program called The Learning Manager, which you will log onto from our website.
Q -	Why might I have problems accessing a course?
A -	Many of your questions as to why you cannot access your online course may be answered by clicking on the "Support" button at the top of this page and then choosing "Technical Support" from the menu to the right.
Q -	How do I change my e-mail/MyNSCC account password?
A -	You will find information on changing your e-mail/MyNSCC account password at onlinelearning.nscc.ca/support/OWA/activate/activate.pdf.
Q -	How do I access my new NSCC e-mail account?
A -	You will find information on accessing your new NSCC e-mail account at onlinelearning.nscc.ca/support/OWA/access/Accessing_webmail.pdf.
Q -	How do I access the "MyNSCC" site?
A -	You will find information on accessing the "MyNSCC" site at onlinelearning.nscc.ca/support/OWA/MyNSCC/My NSCC info.pdf.

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Contact Info

	Who do I contact if I need help?
Q -	Who do I contact if I need help?
A -	If you cannot find the answers you are looking for on this page: For registered students, your first line of contact is your Instructor. Notify the Instructor of any problems and the Instructor will direct you to the appropriate action. If you are NOT registered as a student, contact Online Learning for information at: or call 491-6774 (toll free number 1-877-491-6774).

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